Contact PetInsureLab
PetInsureLab is an educational publication focused on pet insurance for U.S. dog and cat owners. We are a small editorial team and we read every message we receive. If you have a question, a correction, a source suggestion, or general feedback, we’d like to hear from you.
How to reach us
The fastest way to reach the editorial team is by email:
Email: contact@petinsurelab.online
We typically reply to non-urgent inquiries within 5 business days. For more time-sensitive matters — particularly factual corrections to a published article — please include the article URL and the specific statement in question, and we will prioritize the response.
What to include in your message
To help us respond efficiently, please include:
- Your full name (or the name you’d like us to use in our reply).
- The URL of the article your message relates to, if applicable.
- A clear description of your question, correction, or feedback.
- For correction requests, a source or reference that supports the proposed change (a government regulator page, a carrier policy document, a peer-reviewed article).
What we can and cannot help with
We are happy to:
- Answer questions about the educational content on PetInsureLab.
- Receive factual corrections and source suggestions for our articles.
- Receive feedback on our editorial coverage and topic priorities.
- Receive general inquiries from press and other publishers about our editorial process.
We are not able to:
- Give personalized insurance, legal, financial, tax, or veterinary advice for your specific pet or situation. For those questions, please consult a licensed insurance agent in your state and your treating veterinarian.
- Recommend a specific pet insurance carrier or policy.
- Quote prices for any specific carrier’s plan. Pricing is set by the carriers and varies by state, age, breed, and coverage selections.
- Process insurance claims or intervene in disputes between you and a carrier. For consumer assistance, contact your state insurance department through the National Association of Insurance Commissioners directory.
Editorial corrections
If you’ve found a factual error in any article, please tell us. Include the article URL, the specific statement in question, and a source supporting the correction. We review correction requests promptly and update articles with a clear note indicating that a correction has been made. See our Editorial Policy for more on our review process.
Press and publisher inquiries
For press inquiries, syndication requests, or publisher partnership questions, please email us at the address above and put “Press” in the subject line. Note that we generally do not republish content from other sites and we do not accept guest posts or paid editorial placements.
Postal correspondence
For postal correspondence, please email contact@petinsurelab.online first to request our current mailing address. We do not publish a physical address on this page in order to manage incoming mail volume.
Other policies
For complete legal terms, please see our Terms of Service. For information about how we handle data, see our Privacy Policy. For the editorial scope and limits of our content, see our Disclaimer.